Privacy Policy

Data Controller

MoskAI for Software Solutions

Processing Purposes

Your personal data is processed for the following purposes:

• Responding to your enquiries and messages submitted via contact and project request forms
• Planning and delivering product information and service updates
• Sending confirmation emails and follow-up communications
• Improving our services and user experience

Personal Data We Collect

We may collect the following categories of personal data depending on how you interact with our services:

• Identity & contact: name, email address, phone number (optional), company name (optional)
• Message content and request details from forms
• Account & usage data: login details, preferences, interactions with our services
• Technical data: IP address, device type, browser information, cookies
• Transaction data: where applicable, payment-related data is handled by our payment provider (Lemon Squeezy)

Sharing of Personal Data

Your personal data may be shared only when necessary with:

• Email and notification service providers
• Cloud infrastructure providers (e.g. Supabase for secure data storage)
• Payment processors (e.g. Lemon Squeezy as Merchant of Record) where you make a purchase
• Legal authorities when required by law

Legal Basis for Processing

We process personal data based on your explicit consent (e.g. via consent checkboxes on our forms), performance of a contract, legal obligations, or legitimate business interests. You may withdraw consent at any time by contacting us.

Data Retention & Security

We retain personal data only as long as necessary to provide our services and to meet legal, accounting, and regulatory requirements. We use industry-standard technical and organizational measures (including Supabase) to protect your data. No system is 100% secure.

International Data Transfers

Your data may be processed outside your country of residence (e.g. EU, US, or other regions). Where required, we use approved safeguards such as Standard Contractual Clauses.

Your Rights

Under Qatar's Personal Data Privacy Protection Law and other applicable laws, you may have the right to:

• Learn whether your personal data is being processed
• Request information about data processing activities
• Learn the purpose of processing and whether it is used accordingly
• Learn which third parties receive your data
• Request correction of incomplete or incorrect data
• Request deletion or destruction of data under applicable law
• Object to automated processing results
• Claim compensation for damage arising from unlawful processing

Cookies

We use cookies and similar technologies to improve site functionality and analytics. You can manage cookie preferences through your browser settings or our cookie preferences page.

Contact Us

To exercise your rights or for any questions about your personal data, please contact us. We will respond to your request within 30 days as required by law.